A commitment to develop performance indicators
We are making good progress along our CR journey and we want to update our stakeholders on the progress we are making. As reported in 2007, we made a commitment to develop and communicate a common set of key CR related Key Performance Indicators (‘KPIs’) and targets to our stakeholders. Following a period of review with key stakeholders, we now have a set of CR metrics in place which we believe are relevant to our business model and will help drive our sustainability performance. Our 2008-2009 commitments are set out below.
Relates to ‘Top Ten’ countries, unless otherwise stated.
Environment
- Achieve a 3% reduction in the energy consumption of corporate offices by October 2009
- Achieve a 3% reduction in fuel consumption (direct fuel purchased) of corporate fleets by October 2009
- Achieve 100% compliance in environmental performance reporting by October 2009
- Achieve a 3% reduction in the water consumption of corporate offices by October 2009
Occupational health and safety
- Reduce the total number of Lost Time Injuries compared to 2007-2008 performance
Food safety
- Implement and measure global food safety performance via new Food Safety Index across all countries
Health and wellness
- Achieve a 5% improvement in the total number of units providing ‘Balanced Choices’ (or equivalent healthy eating programme) to their customers by October 2009
Employee engagement
- Achieve a 63% participation rating in the 2009 ‘Your Voice’ survey
- Achieve a 65% employee engagement rating in the 2009 ‘Your Voice’ survey
- Measure and report the number of women appointed to our Global Leadership Team compared to 2007-2008 performance
Responsible supply chain
- Implement the Compass Sustainable Purchasing Guidelines across all countries by October 2009
Business ethics
- Measure and report the total number of concerns reported globally via ‘Speak Up’ across all countries
